1. Introduction

Brainfriend Global Tech ("we", "our", "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using Brainfriend Global Tech.

2. Information We Collect

Depending on the services you use, we may collect:

• Your full name.
• Email address.
• Phone number.
• Account and wallet information.
• Transaction and payment references.
• Information required to provide requested services.
• Verification information when required for a verification service.
• Technical information such as browser and device information.

3. How We Use Your Information

We may use collected information to:

• Create and manage your account.
• Process transactions and wallet funding.
• Provide airtime, data, electricity, cable and other services.
• Process verification and examination-related services.
• Confirm and investigate transactions.
• Provide customer support.
• Prevent fraud, abuse and unauthorized activity.
• Improve the security and performance of our platform.
• Send important service-related notifications.

4. Payments and Transactions

Payments made through Brainfriend Global Tech may be processed by third-party payment providers. We may receive payment references, transaction status and other information necessary to confirm and reconcile payments.

We do not intentionally store complete card details such as your card PIN or card security information on our servers.

5. Verification Services

Some services may require information such as identification or verification details. Such information is used only for the purpose of providing the requested service and processing the associated transaction.

Users should only submit information that belongs to them or that they are legally authorized to submit.

6. Information Sharing

We may share necessary information with trusted service providers, payment processors, network providers and verification providers when required to complete a service requested by you.

We may also disclose information where required by law, regulation, legal process or to protect the rights and security of our users and platform.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure or destruction.

However, no internet-based service can guarantee absolute security. You are responsible for keeping your account credentials and verification information confidential.

8. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain transaction records, comply with legal and regulatory requirements, resolve disputes and prevent fraud.

9. Cookies and Technical Data

Our website may use cookies, sessions and similar technologies to keep users signed in, maintain security, remember preferences and understand how our platform is used.

10. Your Rights

Subject to applicable law, you may have rights to request access to, correction of, or deletion of certain personal information held by us.

Requests concerning your personal information can be made through our customer support channels.

11. Children's Privacy

Our services are not intended to be used in violation of applicable age restrictions or laws. We do not knowingly request unnecessary personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page and the "Last updated" date may be changed accordingly.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Brainfriend Global Tech through the contact channels provided on our website.